Security and Privacy

OUR SECURITY

At Whiskey Online Collection, we take the security and safety of our customers’ orders very seriously. We understand that when you purchase premium whiskeys, you expect them to arrive in pristine condition and on-time.

That’s why we offer a comprehensive security guarantee for all of our order deliveries. We use trusted and reliable shipping couriers to ensure that your order is delivered safely and securely to your doorstep.

Our packaging is carefully designed and tested to withstand any potential impact during transit, and we use temperature-controlled packaging to ensure that your whiskeys arrive in the same condition as when they left our warehouse.

In the unlikely event that your order is damaged during transit or does not arrive as expected, we will work with you to resolve the issue promptly and to your satisfaction. Your trust and satisfaction are of utmost importance to us, and we will do everything we can to ensure a secure and stress-free shopping experience.

YOUR PRIVACY

We use industry-standard 128 bit SSL encryption for our secure servers. When you complete an order form hosted on our secure server your browser will automatically inform you that encryption is being used. Furthermore, all data stored on the secure server is encrypted again and protected by a firewall, the specification of which has been recognized by the major banks.

Your card details are kept confidential at all times, and none of your orders will be seen by anyone other than you unless you request us to access your account for support reasons. Please note, we do not pass any of your details to any third parties. Our secure server uses 128bit SSL encryption. This is to encrypt all data as it is transferred over the Internet.

The secure servers are situated on a standalone private network completely isolated from other networks and connections. They have a single resilient connection to the Internet, which is serviced through dual dedicated ICSA compliant firewalls. The servers are further secured through “server lock” protection, with all credit card details encrypted through 3DES encryption.

All transactions on this site are secured by SAGE PAY. Simple, flexible, fully confidential Online Payment Service. The most recommended Payment Gateway Provider.

OUR CATEGORIES

OUR WHISKEYS

OUR SECURITY

YOUR PRIVACY

All deliveries couriered by well known and reputable industries

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